Frequently Asked Questions
Everything you need to know about your stay with us
Check-in & Check-out
What are your check-in and check-out times?
Check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in is subject to availability and can be arranged upon request.
Payment & Booking
What payment methods do you accept?
We accept multiple payment methods for your convenience:
- Mobile money
- Visa/MasterCard
- Cash (GHS or USD)
What is your cancellation policy?
Free cancellation up to 48 hours before arrival. Cancellations made within 48 hours of arrival will be charged for one night.
Hotel Policies
What is your smoking policy?
Smoking is permitted in outdoor areas only. Smoking is not allowed in guest rooms or indoor public areas.
Room Amenities & Services
Is WiFi available?
Yes, complimentary high-speed WiFi is available throughout the property for all guests.
Do you have a restaurant?
Yes, we have The Peacock restaurant serving authentic Ghanaian cuisine. Room service is also available.
Is parking available?
Yes, we offer secure parking for all guests at no additional charge.
Rooftop Events
Can I book the rooftop for events?
Yes, our rooftop space is available for private events. It's perfect for:
- Birthday celebrations
- Networking mixers
- Family gatherings
- Small corporate events
Contact us for availability and custom event arrangements.
Location & Transportation
Where are you located?
We are located at 5 Zaire Avenue East Legon, Accra, Ghana.
Do you offer airport transfers?
Airport transfers can be arranged upon request. Please contact us in advance to make arrangements.
Still Have Questions?
We're here to help with any additional inquiries